Transforming retail experiences

We’re already seeing impact
of new technologies on retail

3.3

60%

89%

59%

3-5%

55-65%

The data confirms it’s not a hype

¹ McKinsey, The tech transformation imperative in retail, 2022

² Forbes, Three Technology Trends Transforming The Retail Industry, 2022

³ Infosys, Study: Rethinking Retail

⁴ McKinsey, Automation in retail: An executive overview for getting ready, 2019

Everyone talks about AI, VR/AR, analytics, digital transformation

but how can you ensure they actually drive
business results?

Focus your efforts on giving your customers what they actually need

To do that, leverage good practices that already work in other industries. To adapt them to your circumstances, you’ll need to find the sweet spot of technical feasibility and desirability. The right technology partner will help with that.

Enhancing the customer experience

First, know what your customers want. Then choose the right tools to turn this knowledge into business results.

Monterail Retail Solutions for
increasing sales and customer engagement

Offer an interactive product experience, allowing customers to explore, customize, and visualize products in detail.

Increase customer’s likelihood of making a purchase

Reduce returns of the
purchased products

Engage customers with personalization and interactivity

m3D for Extradom, a  platform
for the selection and purchase
of a house design

A walkthrough tool allows customers to see what their dream house could look like, arrange the furniture and numerous details, and purchase the chosen design.

Implementation case study

Monterail proved to live up to our expectations. Due to their business-wise approach, we were able to answer questions which we wouldn’t have asked on our own. And the support was impressive. I would recommend Monterail to all our partners and people from the industry.

• Multi-platform app with no installation

• Automatically converting flat autocad documentation into 3d models

• Digital walk-through for a selected house plan

• Ability to add, choose, and move furniture

Broaden product visibility, attract more customers, encourage competition, and take advantage of cost efficiencies.

Increase traffic and scale sales

Lower bounce rate

Scale conversion
to purchase

Marketplace for Seat Unique -
a platform that was named
a 'Disruptor of the Year'

The Marketplace makes Seat Unique capable of providing fans of live events with premium ticket and hospitality packages from official vendors, at good prices, and available for purchase instantly online.

Implementation case study

The sheer talent that they possess is incredible. They are determined, passionate, and unbelievably committed to your success as a company. You couldn’t even compare them to the other options we considered for the project because they have been so astronomically ahead of everyone else in terms of the quality of their work and the value they are providing for our money.

• Ability to handle heavy traffic

• A bevy of B2C and B2B selling tools

• Breathtaking UI

• Technical SEO

Acquire users and drive traffic with a new and trending channel

Stimulate immediate purchase decisions in real-time

Cross-sell and upsell showing complementary products

Engage customers with
interactive features

mLS for Sprii, a live selling platform

The live shopping solution allows resellers to produce live video shows to present their products online. Customers can purchase these products immediately and directly without needing to leave the live show.

Implementation case study

The level of transparency at Monterail is unmatched, with the development team knowing what’s going on with our partnership at all times. There’s no middle layer between them and our team, and they also present outstanding flexibility. The developers are fast to respond and make changes.

• Complete audio and video support

• Integration with social media and website

• Automatic messages, chat, and messenger support

Custom retail solutions tailored to your unique challenges

Driving Retail Transformation: Tailored Strategies for Growth

Go Digital

• Product strategies and Workshops to transform your retail business in the evolving market landscape.

• Mobile app development to drive brand loyalty and increase revenue

• No-code budget-friendly solutions to get started quickly

Engage customers

• Hyper-personalization through gen-AI to provide customers with an excellent tailored experience

• Product configurators to drive increased conversions

• Loyalty programs to encourage repeat purchases

Increase margins

• Automation of repetitive processes to make space for more strategic and creative work

• Automated communication solutions to reduce operational costs

• Generative AI to solve content creation bottlenecks and reduce costs of producing

Streamline operations

• Big data to optimize inventory and supplier management,
  or forecast demand.

• Procurement  and Supply software to achieve more control
  in purchasing, inventory, and warehousing operations

• HR tech platforms to meet an organization’s individual needs
  and take care of the most important assets – people.

A couple of real-world
challenges encountered
by our clients

All of them can be solved by the technology implementations mentioned above.  And we know how to make them produce business outcomes.

User-centric website
for increased conversions

Pizza Hut is an American restaurant chain and the most popular pizza franchise in Poland. In addition to their brick-and-mortar pizza outlets, their customers can also order food to be delivered via a web and mobile application.

Sneak peek into the project

The client wanted to rebuild their website to make the process of ordering pizza quicker and more enjoyable, helping the business increase sales and stand out from the competition.

We developed the app’s frontend focusing on improving every step of the customer journey - browsing products, customizing the order, adding products to the basket, and finalizing the transaction using secure payment options.

We also added a comprehensive analytics module, Google Tag Manager, and built the app with SEO in mind. The app’s performance increased and the comprehensive analytics allows the client to continuously improve the website.

Better performance in 5 months

The team delivered all business-critical features in just five months. The app is now completely refreshed and performs better than expected. Overall, we’re very happy with the cooperation and the results.

Go development and QA
at a pace that follows business
needs

Flink is an online grocery shopping application based in Germany with a bold, consumer-focused mission: to deliver orders within minutes at supermarket prices. It is possible due to the smooth cooperation of multiple applications addressing each step of the delivery process, including ERP system and apps for the end-users, riders, and pickers.

Sneak peek into the project

Flink is a grocery delivery startup founded in 2020. They raised $240 million in funding within six months and expanded operations to the new countries.

They needed help making their backend production-ready for rapid growth. Speed was crucial so they outsourced the work.

We performed an expert code review and worked on multiple app features. We migrated data from Saleor to Commerce Tools without disrupting end users.

We helped strategically break their monolithic cart/checkout systems into microservices. This improved scalability and let Flink developers work more efficiently.

Product and business
management under one roof

Product and business management from Monterail are amazing. They make sure that we are happy as a client and they are willing to go as far as possible to make sure that the clients’ requirements are met.

About Monterail

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390+

130+

14+

Choose cutting-edge technologies

Let’s stay
in touch!

hello@monterail.com
+48 533 600 135

www.monterail.com